Latest News

May Spring Bank Closure

The Citizens Advice Barnsley Office and Outreach sessions will be  closed on Monday, 29th May 2017.

May Day Closure

The Citizens Advice Barnsley Office and Outreach sessions will be  closed on Monday, 1st May 2017.


The Citizens Advice Barnsley Office and Outreach sessions will be  closed from:

4pm on Thursday, 13th April 2017 and will re-open at 9am on Tuesday, 18th April 2017


The Citizens Advice Barnsley Office and Outreach sessions will be  closed from 4pm on Friday, 23rd December 2016 and will re-open at 9am on  3rd January 2017

A limited telephone service will be available by phoning Adviceline on 03444 111 444 at the following times:

 Wednesday, 28th December 2016 – 9 am – 5 pm

Thursday, 29th December 2016 – 9 am – 5 pm

Friday, 30th December 2016 – 9 am – 5 pm


Following the fire and demolition of the Chicago Rock Building, we are pleased to announce that Wellington House has re-opened!

However, over the next few days Citizens Advice Barnsley will be operating a reduced service to deal with emergency issues only. Please see below for details:

A limited Adviceline, Email Advice and Webchat service will be available between 10am and 4pm, Monday to Friday. We expect these services to be busy, so please only get in contact if your issues are urgent.

The BSL Deaf Drop-In on Wednesday morning between 10am and 12pm will go ahead as normal

Debt Drop-In on Thursday between 9.30 and 2.30pm will operate for emergency issues only

All pre-booked Pensionwise appointments will go ahead on Friday as planned

Outreach services in the community are not affected and will continue as normal (eligibility criteria will still apply)


Thank you for your patience during the closure.

We need your help …

Please vote for out Household Budgeting Advice Project

One of our recent applications for funding has been shortlisted for public voting which opens at noon on Friday, 8th April 2016 for a period of 2 weeks.  Please have a read about the project (link below) which will provide help and support to people in Barnsley via Citizens Advice Barnsley’s  Money Coach work for 12 months if we are successful in securing the funding.  The service will provide 1-1  household budgeting advice, energy saving advice, help to use on-line services, free budget meals cookbooks and lots of other money saving tips and will be available in our town centre offices at Wellington House and other local venues. Voting is open until noon on Friday 22 April.  You can only vote once per person but if you could pass on the message to as many local people as possible, that would be great!  Citizens Advice Barnsley is a local charity and we have been providing advice to the people of Barnsley for over 50 years!”

Pension Wise Anniversary – Barnsley

Citizens Advice Barnsley encourages over 50s to get to grips with their pension

The average age of people in Barnsley getting help with their pension is 61 despite free guidance being available for anyone over 50, reveals the Pension Wise team at Citizens Advice Barnsley.

This means people could be planning their retirement finances 11 years before finishing work, to make sure they have the right money to fit into their plans.

As the Pension Wise service reaches its first anniversary, Citizens Advice Barnsley says it’s never too early to start planning for your retirement and is encouraging locals 50 and over to book a free guidance session.

Client Survey

Client feed back is very important to us here at Citizens Advice Barnsley, as it helps us to improve the service we provide to local people.

Please click here to complete our Annual Client Survey which will only take a couple of minutes of your time, but will be greatly appreciated.